Sewage Backups:
The District's regional wastewater system is monitored twenty-four hours a day. If you have a problem with a sewage backup, after your plumber has indicated that the blockage could be in the right-of-way contact us immediately by calling 747-5709 during the day Monday through Friday 8:30 am to 5:00 pm or 747-5708 after business hours and on weekends.
When to call the District:
- If you see an overflow from a manhole
- If you see an uncovered manhole
- If you hear an alarm at a lift station
- If you see a flashing red light at a lift station
- If you see a sink hole forming in your area
Holidays
2008 - 5/26 - Memorial Day, 7/4 - Independence Day, 9/1 - Labor Day, 11/11 - Veteran's Day, 11/20 & 21 - Thanksgiving and the day after, 12/25 & 26 - Christmas Day and the day ater.
While you're Away
Advance Payment - you can make special arrangements for payment when you will be away with the Automatic Electronic Funds Transfer or by contacting Customer Service at 747-5700/Option 2.
Bad Weather
If you are on a Low Pressure Sewer System, during inclement weather or power outages, we advise that you to limit your water use, such as refraining from using the dishwasher, washer machine or showers. When the weather has improved, and the power has not been restored, please call 747-5708 to schedule a pump out of your unit.
Please be advised if you live along the coast, you are the first asked by Palm Beach County to evacuate. In these more vulnerable areas, our lift stations can go down during bad weather and stay down until the weather has cleared. So during this time, we request that you refrain from using the system to prevent a backup into your home or business.
Customer Service
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